Our Whirlpool top loading washing machine (model WTW8127LW) refused to run with the message “Close the lid” (even though the lid was closed). Upon closer inspection, we found the latch (a.k.a. the strike) had broken.

How to Fix
Thanks to this video from repairclinic.com it became we clear we needed to order a replacement W11457841 Washing Machine Door Strike (we’d been using the wrong term “latch” when searching for information).
Temporary Fix
While we waited for the new Whirlpool washing machine door strike to arrive, we were able to use a piece of tape to create a temporary handle on the strike and manually insert it to run the washing machine.

I do not recommend doing this.
Side note: We ordered an extra door strike and now have a backup.
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