Google Suite Catch-All Email Address Not Working

On Tuesday October 9, 2018 my G Suite Catch-All Email Address stopped working. My account is a free legacy account that I setup back when it was called Google Apps.

How I Fixed It

Navigate to Gmail Advanced Settings

Navigate to Apps > G Suite > Settings for Gmail > Advanced settings

The URL should look something like https://admin.google.com/example.com/AdminHome?hl=en#ServiceSettings/service=email&subtab=filters (where example.com is replaced with your domain name).

Scroll to Routing > Catch-all address

At the bottom of the page I found the Routing section, which contains the Catch-all address setting.

Turn off catch-all

Select the Discard the email radio button.

Click the Save button that appears in the bottom right-hand corner of the screen.

Turn on catch-all

Go back to the same Routing > Catch-all address setting and select the Forward the email to radio button.

Enter the email address where the caught emails should be delivered.

Click the Save button that appears in the bottom right-hand corner of the screen.

Send Yourself a Test Email

At this point, I sent myself a test email and the catch-all behavior was working once again.

G Suite Help Forum

This issue, Catch-all mailadress for a domain name does not seem to be working anymore, on the G Suite Help Forum seems to be tracking the problem.

Disclaimer

I have no information on why this problem occurred or why this fix worked (it seems to be the equivalent of “turning it off and back on again”).

Sal Ferrarello (@salcode)

Sal is a PHP developer with a focus on the WordPress platform. He is a conference speaker with a background including Piano Player, Radio DJ, Magician/Juggler, Beach Photographer, and High School Math Teacher. Sal can be found professionally at WebDevStudios, where he works as a senior backend engineer.