On Tuesday October 9, 2018 my G Suite Catch-All Email Address stopped working. My account is a free legacy account that I setup back when it was called Google Apps.
How I Fixed It
Navigate to Gmail Advanced Settings
Navigate to Apps > G Suite > Settings for Gmail > Advanced settings
The URL should look something like https://admin.google.com/example.com/AdminHome?hl=en#ServiceSettings/service=email&subtab=filters (where example.com
is replaced with your domain name).
Scroll to Routing > Catch-all address
At the bottom of the page I found the Routing section, which contains the Catch-all address setting.
Turn off catch-all
Select the Discard the email
radio button.
Click the Save button that appears in the bottom right-hand corner of the screen.
Turn on catch-all
Go back to the same Routing > Catch-all address setting and select the Forward the email to
radio button.
Enter the email address where the caught emails should be delivered.
Click the Save button that appears in the bottom right-hand corner of the screen.
Send Yourself a Test Email
At this point, I sent myself a test email and the catch-all behavior was working once again.
G Suite Help Forum
This issue, Catch-all mailadress for a domain name does not seem to be working anymore, on the G Suite Help Forum seems to be tracking the problem.
Disclaimer
I have no information on why this problem occurred or why this fix worked (it seems to be the equivalent of “turning it off and back on again”).
Saved me a lot of time on a solution thanks.
I have set it discard routing, save.
Then i refresh the page and enabled the routing to an email.
I still receive the bounce back message if the email has not exist.